Budget Blinds of the Ozarks

A project quoted for 5 weeks took 9 weeks, only after I called endlessly to get updates and accountability. The office staff is rarely present and uses an answering service, so when you call, the person answering literally has no information. When I finally did receive a call back, the staff was rude and not one bit helpful. I eventually had to call another Budget Blinds store to get someone to help me with the lack of communication from this store. After multiple calls requesting a conversation with the owner, Karie, I did finally get a call and apology… however the service was all around awful. I’ve given my business to Budget Blinds in Kansas City for years and have never had problems as I’ve had with this franchise. I promise you’re better off going to Lowe’s.

I’m so thankful I didn’t put any money into this Westside business. After I made an appointment that they didn’t show up for and no call to reschedule and an answering service that is 200 miles away. Then reading some dismal reviews that mostly get deleted I will shop on the other side of the lake probably saving money in the long run.

So disapointed in this company, I had an appointment for 3 and 1/2 weeks. I'm new to the area, have a new home and multiple window treatments needed including 4 sliding patio doors. On the day of my appointment, they called and cancelled because the lady coming for sick. I understand that, but when they called to reschedule they said it would be another month and 2 days!!! I need my windows covered and cannot wait another month. I thought they might at least fit me in sooner since they cancelled me but I guess they are too busy and don't want our business. I called their local competitor that my real estate agent recommended and they will make time for me next week!! In addition they are going to help me with some additional decorating and design!

Customer Service was amazing! Karie always helps our family with our blinds and curtain needs! I would recommend her everytime for all your window covering needs!

We purchased Blinds for our entire lake house from Budget Blinds of Laurie. The service and quality of the blinds is NOT up to standards. The people who own/run this don't have anyone to do the repairs and they obviously are not able to do the work themselves. The blinds cords on the blinds are all broken and will not raise.....IF YOU PLAN TO USE YOUR BLINDS DAILY DON'T BUY THESE BLINDS THEY ARE MADE FOR VERY VERY LOW USAGE. The blinds are so bad that we are taking them down since they are all broken (won't open)and budget blinds will not get things serviced. They even put a wrong colored blind up. The blind was side by side with 3 other blinds, she told my wife and I it was the right color even when sent pics from the outside and inside.... In short I wanna save other the 50+ phone calls and all the broken promises. Blinds are an expensive investment and I made the wrong choice learn from me.